1. Introduction
Laantern Corporate Solutions Pvt Ltd ("Laantern GPS," "we," "us," or "our") respects your privacy and is committed to protecting the personal and vehicle data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or utilize our GPS trackers, Dash Cameras, CCTV, and Biometric hardware.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or register an account.
- Location Data: Real-time and historical GPS location coordinates, speed, routing history, and geofence events collected directly from Laantern hardware installed in your vehicles or assets.
- Vehicle & Telematics Data: Engine status, fuel levels, harsh braking/acceleration events, and OBD-II diagnostic trouble codes (if applicable to your chosen hardware).
- Biometric & Camera Data: Facial recognition templates, fingerprint data, and video recordings (only if you purchase and actively use our specific Biometric or Dash Cam/CCTV products). We do not access local recordings unless explicitly permitted via our cloud services.
- Device & Usage Data: IP addresses, browser types, operating systems, and app usage metrics when interacting with our software platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and support our GPS tracking and security services.
- To process your transactions and manage your account.
- To send administrative information, including alerts, software updates, and security notices.
- To fulfill legal obligations, such as transferring required telematics data to government servers for AIS 140 compliance (only when mandated by local transport authorities).
- To improve our hardware functionality and software algorithms.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal or location data to third parties for marketing purposes. We may share your data in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting via AWS/Google Cloud, payment processing).
Legal & Compliance: When required by law, subpoena, or government mandate (such as providing Vahan/RTO portals with live tracking data for commercial vehicles).
Business Transfers: In connection with a merger, sale of company assets, or acquisition.
5. Data Security
We implement military-grade 256-bit AES encryption for data in transit and at rest. Our servers are housed in secure, ISO-certified data centers. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal and telemetry data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Depending on your subscription plan, historical route data is typically stored for 30 to 365 days before being securely purged.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. You may also opt-out of promotional communications at any time. To exercise these rights, please contact our support team.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at:
Laantern Corporate Solutions Pvt Ltd
Tech Park Way, Hyderabad, India 500081
Email: privacy@laantern.com
Phone: +91 98765 43210